App Crashes or Won't Open

Fix App Stability Issues

Quick fixes

1. Restart the app — force close Orbitly and reopen it
2. Restart your device — a simple reboot often resolves temporary issues
3. Update the app — go to Google Play Store and check for updates
4. Clear app cache — Settings → Apps → Orbitly → Storage → Clear Cache

If the app still crashes

1. Clear app data — Settings → Apps → Orbitly → Storage → Clear Data (you will need to log in again)
2. Reinstall — uninstall Orbitly and install it fresh from the Google Play Store
3. Check storage — ensure your device has at least 100 MB of free storage
4. Check Android version — Orbitly requires Android 7.0 or higher

Note: Clearing data or reinstalling will not affect your earnings. Your balance is stored in your Orbitly account, not on the device. Simply log in again after reinstalling.